FAQs only Lumi can answer


Can you show me every idea we've ever had that involved a family oriented outdoor event for fast food? I need inspiration.


Every single word is searchable in Lumi. That means every idea you ever created, pitched, ditched or used, is instantly at your fingertips, within the cards and documents. A few focused keyword searches will surface all your old ideas. You'll have a relevant list, giving you the inspiration you need, within seconds.


Where is Episode 10 in the post-production process?


Everyone, including field and post production teams, can stay up-to-date and connected in Lumi. Anyone who needs to, can see an overview of where every episode is at on their Kanban – including what needs to be cut, what needs to be recut, what's ready for screening, and what's been approved. As each episode moves to its next stage, this information is updated on the episode card, which is immediately reflected across Lumi. 


What were the client's screening notes and have we delivered on them?


Meeting client requirements just got a whole lot easier now that everything, including screening notes, is developed, captured and managed in Lumi. With a simple "screen notes" tab in every episode card, post producers can see everything the client has said and mark off when each item has been done.


I'm in the office, so how do I know what's happening on my location shoots? 


Lumi makes it possible for remote supervising producers to be as close to the on-location action as if they were there. From their laptop, tablet or even their phone, producers can see shoot logs and real time updates of everything that's happening. Within Lumi, they can pass on feedback to on-location producers, add requests and importantly, ensure all the right content has been collected before the shoot concludes.


How do I keep things running seamlessly if I need to replace a crew member, or a key person suddenly falls ill?


Working in Lumi means there's no longer a crisis if someone is sick, or even if they leave a project before their role is complete. Lumi facilitates a home base for every aspect of the project which means each person involved works from the same main dashboard. Everyone's notes, storyboards, look books, casting sheets and schedules become part of a searchable, easy-to-use foundation. Picking up where anyone left off would be as easy as visiting their Lumi cards, seeing a full context of their contributions to date, and getting on with the job.


What's the number of that funny redhead we met at the first audition in year one?


With every word searchable in Lumi, no one needs to stress about remembering the details of someone they met a couple of years ago who might be right for a current series or event. A quick search of those words will bring her up. Create hashtags for keywords, for easy searching and categorisation (eg #dad #girlnextdoor #single) and all the talent you ever met is at your fingertips.


Are we allocating resources correctly?


Forget the excel tracker – producers and production managers can now have a live overview of how their whole team is doing. Leaders can assign shoots or tasks to producers in Lumi and stay across the entire team's workflow. Because they can see the whole picture, they can allocate resources more effectively - whether balancing a cast, planning out the day to avoid overtime, or saving the team from redoing a recce of a location already looked at for multiple projects.


Is this cast balanced - age, gender, ethnicity, personality?


Casting is a whole lot easier in Lumi and it's paperless! Casting managers can turn online applications into Lumi cast cards with one click of a button. Use cards to store contact details, photos, videos, social media links, web-links, producer notes, wardrobe, red flags, interview questions, appearances releases, paperwork and more. Teams can create their own cast grading system, or simply track YES/NO/MAYBE's as they enjoy paperless audition tours.


What was promised to which sponsor in which episode and have we delivered?


A sponsorship manager promised the location some exposure in the show? They no longer need to email out yet another version of the sponsorship proposal, or constantly check up about what's been delivered. Working in Lumi, sponsorship managers can research, pitch and sell sponsorship, then easily track that promises are kept from concept and shoot, through to delivery.


How can I be sure nothing is going to air without permission?


In Lumi, permission problems become a non-issue. Producers can create, track and upload releases and compliance trackers, ensuring nothing goes to air without permission.


How can I be sure that this is the latest version of the script?


Because everything is worked on in one place, in the same document, the issue of version control and miscommunication about changes disappears. Comments, changes, notes and decisions are transparent to everyone. The whole team can be confident they are always looking at the most up to date, "live" version of the script. 


How do I help my team work more flexibly but keep everyone on the same page?


Lumi brings everyone together to work in one cohesive and collaborative place online. That means you can keep your production going; everyone is kept in the loop and contributing effectively in real time, wherever they are located. Members of the team can work from home, from the beach or on location, and still be together on Lumi. 


How do I get my different departments on the same page and working towards the same vision?


Lumi holds the creative vision by conveying balance, tone and style at every stage of a project. As the project moves from ideation into planning, and shoot into to post production and delivery, everyone who joins or works in different departments has the same access to the vision, history, decisions, changes and context. This helps everyone do the best job they can and keeps the project on track and on vision.